Support
This is the Precedence Health Care legacy site. Precedence has a new website.
What’s New with cdmNet? (March 2018)
Precedence Coordinated Care Products (cdmNet)
- Quick Start Guide for General Practice Setup
- Frequently Asked Questions
- Setup and User Guides
- Training Videos
- Health Care Homes Care Planning (video)
- Downloads
Precedence Practice Profiler
- Health Care Home Risk Stratification Installation Guide 5.11.0
- Health Care Home Communicare Instalation Guide 5.11.0
- Health Care Home MedTech 32 Install Guide 5.11.0
- Health Care Home Risk Stratification Guide 5.11.0
- Health Care Home Risk Stratification Tool User Guide (video)
- Health Care Home Risk Stratification Tool Privacy FAQs
- Health Care Home Risk Stratification FAQs
- Health Care Homes Matcher User Guide
- Health Care Home Matcher Template
General Resources
To contact Precedence Support, please use one of the following options:
- Email: Use our web form to send us an email request.
- Phone: 1300 CDMNET (1300 236 638)
from Monday to Friday, 8:30 am – 8:00 pm AEDT- Fax: (03) 9614 2650
Should Precedence Support need to access your machine remotely, you may be asked to download our secure remote support software. When instructed, you can download either:
Precedence Support will talk you through using this software when required.