The Inca Integrated Care Platform (previously cdmNet) is a full-service cloud-based infrastructure for managing a patient’s care across the entire care continuum. It connects everyone on the patient’s care team and brings together a range of digital application services to ensure optimal patient outcomes.
The platform is designed as an “open” architecture to support “plug in” application services and products using desktop, laptop and mobile devices.
These application services include care planning and management, care coordination, consumer directed care, practice profiling, and population intelligence services.
Over 4,000 GPs, 18,000 allied health and 4,000 specialists use the platform to manage the care of over 60,000 Australians. It currently stores over 2.5 million patient records.
Precedence Health Care (PHC) claims the key to true reform is an integrated platform that coordinates care across the full continuum of providers and patients. This includes GPs, nurses, allied health, specialists, pharmacists, community and indigenous health centres, hospitals and aged care facilities.
The Inca platform includes libraries of customisable care plans, guidelines and workflows to help automate the clinical and administrative tasks involved in collaborative care – including all Medicare compliance and paperwork.
“These workflows enable the platform to support many different models of care, from the Medical Home to Consumer Directed Care. They also dramatically improve the productivity of the care team,” Professor Georgeff said.
Inca is supported by a patient app called MediTracker, that enables patients to view their medical summary so that after hours or in an emergency, they can be treated safely.
MediTracker displays information about a patient’s previous and current health conditions, medications, allergies, and immunisations. It also displays and graphs measurements and selected (non-sensitive) pathology results that have been seen by the GP and recorded in their clinical system.
Both platforms link to Apple Health and most remote monitors on the market, such as Fitbits and smart watches, so can automatically track patient metrics in real time and share these with the patient’s care team.
Other application services include telehealth, care coordination, health service provisioning, budgeting, aged care, and health analytics services.
The Inca platform is being used by Medibank for supporting their vision of better coordinated care, such as the CarePoint program being trialed in partnership with the Victorian state government.
In primary care, Australia’s largest general practice organization, IPN Medical Centres, is rolling out the platform across their practices nationwide.
The Movember Foundation also uses the platform to help coordinate the care of men with prostate cancer in the largest men’s health project in the world.
In the aged care sector, Southern Cross Care WA is piloting Inca to optimise service planning, track service delivery, and seamlessly integrate with providers in the primary care and acute sectors.