Please select from the following videos:

  • Introduction to cdmNet for GP Practices
    This video describes an overview of the main features of cdmNet for General Practice. It covers the following topics:

    1. Navigating the health record
    2. Viewing the patient list
    3. Viewing Reports
  • cdmNet for allied health professionals and specialists
    This video describes how to access and use cdmNet as an allied health or specialist provider. It covers the following topics:

    1. Logging in
    2. Viewing patient records
    3. Team Care Arrangements
    4. Recording appointments
  • Introduction to cdmNet for patients
    This video describes how to access and use cdmNet as a patient and covers the following topics:

    1. Logging in
    2. Viewing your health record
  • Basics for GPs
    This video describes how to approve a GP Management Plan, Team Care Arrangement or Review that has been created by your nurse. It covers the following topics:

    1. Approving a GP Management Plan
    2. Approving Team Care Arrangements
    3. Signing referral forms prepared by a practice nurse
  • Creating a health record
    This video describes how to create a cdmNet health record.
  • Creating a GP Management Plan and Team Care Arrangements
    This video describes how to create a GP Management Plan and Team Care Arrangements for your patient using cdmNet. It covers the following topics:

    1. Creating a GP Management Plan
    2. Approving Team Care Arrangements
  • Editing the care plan
    This video describes how to edit a care plan created in cdmNet. It covers the following topics:

    1. Editing and deleting goals and tasks
    2. Adding goals
    3. Editing Tasks
    4. Adding Tasks
    5. Selecting Providers
    6. Registering New Providers
    7. Recording Appointments
  • Completing a GP Management Plan Review for patients new to cdmNet
    This video describes how to create a GP Management Plan and Team Care Arrangements Review for a patient when the original plan was created outside of cdmNet. It covers the following topics:

    1. Completing a Review of a GP Management Plan
    2. Completing a Review of Team Care Arrangements
  • Completing a Review of a GP Management Plan and Team Care Arrangements
    This video describes how to create a GP Management Plan and Team Care Arrangement Review for a patient, who has a GP Management Plan and Team Care Arrangement in cdmNet. It covers the following topics:

    1. Reviewing a GP Management Plan
    2. Reviewing Team Care Arrangements
  • Creating a Home Medicines Review referral
    This video describes how to create a Home Medicines Review referral in various situations:

    1. When the patient does not have a care plan in cdmNet
    2. As part of a GP Management Plan
    3. When the patient already has a care plan in cdmNet
  • Completing a health assessment
    This video describes how to create health assessments for patients with a cdmNet health record. It covers the following topics:

    1. Completing a health assessment
    2. Uploading a health assessment
  • Creating a care plan for patients not eligible for MBS-rebated care plans
    This video describes how to create a care plan in cdmNet that you do not plan to claim from Medicare. It covers the following topics:

    1. Creating a patient’s health record
    2. Creating a care plan
    3. Converting a care plan to a GP Management Plan and Team Care Arrangements
  • Creating a team referral
    This video describes how to create a team referral in cdmNet. This allows you to establish a referral connection with one or more providers and share the patient’s cdmNet health record and progress notes with those providers.
    The video covers the following topics:

    1. Creating a health record
    2. Creating a Team Referral

For support, please use one of the following options:

  • Email: Use our web form to send us an email request.
  • Phone: 1300 CDMNET (1300 236 638)
    from Monday to Friday, 8:30 am – 7:00 pm AEST
  • Fax: (03) 9614 2650

Should cdmNet Support need to access your machine remotely, you may be asked to download our secure remote support software. When instructed, you can download either:

cdmNet phone support will talk you through using this software when required.

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