Privacy and Security
The documents listed below provide information on Precedence Health Care’s privacy and security policies. Please select from the following documents:
- cdmNet Privacy FAQ
- Informed Consent
(What has changed since the last release of this policy?)
Use of most clinical services in cdmNet is free of charge. However, GP practices pay a service fee for certain MBS-related items.
To access these items, GP practices (or individual GPs) need to complete a Services Agreement. The Services Agreement can be read and agreed to online here:
- Service Agreement for General Practitioners: Terms and Conditions
- Service Agreement for General Practitioners
The financial case for using cdmNet, including the fees for MBS-related items, can be found below:
For support, please use one of the following options:
- Email: Use our web form to send us an email request.
- Phone: 1300 CDMNET (1300 236 638)
from Monday to Friday, 8:30 am – 7:00 pm AEST
- Fax: (03) 9614 2650
Should cdmNet Support need to access your machine remotely, you may be asked to download our secure remote support software. When instructed, you can download either:
cdmNet phone support will talk you through using this software when required.